I purchased a second case from this company recently for my son for Christmas. He had found the octopus desire(not sure of name) a couple years ago and loved it. It was very well made and did well to protect his iPhone 7. Now 18, new iPhone 11 for Christmas, wanting new designTree of Life, for the “next phase” in life. The first case arrived a few days after Christmas and was too big. We contacted the company and they immediately shipped out a corrected case as there were incorrectly marked cases. New case arrived quickly, fits perfectly and is very well made. Very happy with this line of products and their customer service. Will be a future customer for sure.