Keyway Customer Reviews
Based on 6594 reviews
89%
(5900)
7%
(494)
2%
(141)
0%
(32)
0%
(27)

I really like the patina this whiskey color is developing. The leather is of great quality and I really like the metallic buttons!

I think I like this one the most. Great leather quality and the metallic buttons are of excellent quality!

f
Damask II - iPhone 15 Plus
fleurdelorie@gmail.com
Perfect except...

This damask case is gorgeous and looks very well made. I only have one critique which is huge for me... every universal adaptor I have tried on this case to add a lanyard/strap to wear it as a crossbody will not work with this case. The case with the adaptor in changes the alignment of the charging cord just enough that it will not charge. I would not have purchased this if I had that information prior. If you make an adaptor that will work with this case it would be a 5 star review. So if you are someone who uses the case as is - it's great.

Great quality

This is my third phone case from Keyway. I love the unique designs and the wood grain look.

I absolutely love this case! I’m constantly getting compliments on the design and look.

Reply to unfortunately no MagSafe since you won’t let me reply to the review.

I’ve been asking for 2 years. Your continued excuses for abandoning your repeat customers are wearing thin.

I’ve personally redirected many from keyway as a backward company that refuses to keep up with the technology they pretend to work with.

You keep treating repeat customers (3 different phone generations for my whole family — until you started to ignore current technology) this way and we won’t have to divert sales to your competitors for much longer.

The real question should be, why would the company have made any iPhone cases without MagSafe for iPhones that had MagSafe? That is an admission that keyway intentionally fails to support current tech. A tech company that intentionally falls behind doesn’t have much future.

Evolve or die.

Hi Michael,

Thank you for the feedback! I can certainly expand on these concerns for you. The lack of ability to respond to reviews is not intentional, it's just not a feature that is available on the Judge.Me platform. It only supports a single response from the brand but you are certainly welcome to email us to discuss anything further.

Back when the iPhone 13 series was brand new, we were considering offering the MagSafe as an add-on option for our cases but there wasn't as much demand at the time. As MagSafe accessories and cases became the norm and the iPhone 14 and 15 Series were launched, our cases began to include MagSafe as a default. In this sort of business with many, many SKU's, once you adopt a new standard, the decision to push that standard backwards through your catalog is one that requires a lot of thought! Every time a new iPhone series is launched, it typically takes up about 70-80% of new sales, and the remainder falls to all the legacy models. At the current time, the entire iPhone 13 series (Regular, Mini, Pro, Pro Max) added together only make up about 8% of our total sales. Opening 4 new overmolded TPU/PC injection molds is very expensive. So, since each i13 phone only brings in 2% of our sales, the business decision to only move forward was made.

I hope that helps shed a little more light on the situation! If you'd like to talk about it any further please reach out!

Best Regards,

Kyle - Keyway

Best leather cases I’ve ever used. Had the light brown, which had a GORGEOUS patina and now I’m trying the black. Great drop protection even without a screen protector.

This case is absolutely fantastic! Packaged perfectly and professionally, the quality is by far superior to other leather cases on the market. I’ve had this case for a few hours and I am just shocked at how good it is and the comfort, lightweight, buttons, design, and everything is on point like a case by someone who cares about their product should be. Super satisfied. Will be ordering another in a few colors. I’m stoked I found Keyway! Amazing Cases!

love it

I bought the exact same desing for a new phon because I really love it. the case fit perfectly on my phone, the button fit perfectly to.

My tempered glass protector has cracked in three areas top side and a crack straight down the from top to bottom. Is there a way that this protector can be installed with more protection around the edges overall I do like the unit and the case, but it is can’t be resolved if resents a big problem.

Best case ever

I’ve bought this case for my last 3 phones. Best case ever. Accidentally dropped my phone from 3 stories onto cement and there wasn’t a single crack. Getting a new phone soon so need more in stock!

Samurai - Galaxy Note 20 Ultra
ᴬᵏᵃˡⁱᴬ
Good quality but..

Great case but after awhile, the back design starts to slide around after its glue starts to become loose and I could feel the residue glue around my fingers where the design is placed in the back. And also, the rubbery material in the back of the case starts to wear off. I didn't know the gold samurai design was glued on to the back of the phone case until some years of uses. Other than that, it's served me for many years but I don't think I'll get the similar one in the end due to these quality issues.

I got this case today, very fast delivery and I have to say it looks and feels amazing!

Love love love

My husband absolutely loved his new cover ! Thank you.

I love this case I love the quality of the leather and that very good quality, leather smell as well as this bad a$$ Olive army green color! The buttons are high-quality and work quite well. I also appreciate the durable camera ring on the back. My only slight criticism is I feel the case could be a bit more rounded instead of square And tighten it up a bit and it would be perfect. I would definitely recommend this case. Thank you

Not green at all. So disappointing. Not at all as pictured

As good or better than the leather cases you used to be able to get from Apple. It fits tightly and does a great of protecting the phone.

Love it. Highly recommended!

My husband loved it and it’s amazing quality

Love the artwork and durability. Had the same case on my s 23 ultra.

Lovely phone case made from wood & gold encrusted imagery.

The camera surround is somewhat thick and doesn’t allow reliable wireless charging in my Tesla, or my wireless charging pad at home. Both chargers seem to cut in and out. Other than that, no complaints, it’s a very nice case.

No item in the package and a note from the post office saying “sorry for the inconvenience and/or broken package”

Love it! Great quality!

The leather of the keyway case is very premium and it’s got that quality leather smell! I wish it wasn’t so boxy and wish the corners were a little bit more rounded. It’s got a really good camera bezel.